FAQ

Do you ship internationally?
At this time, we only ship within the United States. We do not offer international shipping.

Is shipping free?
Yes. We offer free shipping on all orders within the United States.

How long does order processing take?
Orders are processed within 3 to 4 business days after payment is confirmed.

How long does delivery take?
After your order is shipped, delivery usually takes 5 to 6 business days.

Can I cancel my order?
You may cancel your order before it has been processed. Please contact us as soon as possible for assistance.

What is your return policy?
We accept returns within 7 days after you receive your order.
Product exchanges are accepted within 10 days.

Conditions for returns:

Products must be unused
Original packaging, labels, and tags must be intact
Items must not be damaged by the customer

When will I receive my refund?
Once your return request is approved, refunds will be processed within 5 to 10 business days.

How will I receive my refund?
Refunds will be issued to your original payment method.

What if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your order so we can assist you quickly.

How can I track my order?
Once your order is shipped, you will receive a tracking number by email.

Can I change my shipping address after ordering?
You may change your address if your order has not been processed yet. Contact us as soon as possible.

Is my personal information secure?
Yes. We take your privacy seriously and protect your information according to our privacy policy.